SHOP242.com wishes you and your new Electronics product a happy long-term relationship! However items can arrive from the factory with defects. We are happy to accept any product with a defect back to our Returns Centre on East Shirley St. Some items may require a 24 hour period to process the warranty. We will replace the item once it has been processed successfully as a return. In cases where we do not have the item in stock we would be happy to exchange it or a refund.
Warranty period on items are listed as follows:
Tablets – 30 days
iPads – 30 days with 1 year from Apple
Cell Phones – 30 days
Verykool Brand Cell Phones – 90 days with 1 year Manufacturer’s Warranty
Laptops – 90 days with 1 year Manufacturer’s Warranty
Desktops – 90 days with 1 year Manufacturer’s Warranty
Refurbished Desktops – 60 days
Televisions – 60 days
Printers – 30 days
DVD Players – 30 days
Routers – 30 days
Chargers – 30 days
All other items – 14 days
Note : Surges to products are NOT covered under warranty.